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Blog

Discover the latest news from the Bookings & Pets business.

Should You Add Webcams to Your Pet Care Facility? Here's What You Should Know

April 22, 2025
Company

How The Bark Yard Built a Profitable, Predictable Membership Model

March 20, 2025
Membership
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Membership
Software
Data Driven Operations
Case Study
Technology
Customer Experience
Revenue Management
Company
Business

Should You Add Webcams to Your Pet Care Facility? Here's What You Should Know

Learn how pet care businesses use webcams to build trust, support staff, and drive revenue—plus tips for setup, access control, and customer experience.

April 22, 2025
Company

How The Bark Yard Built a Profitable, Predictable Membership Model

Discover how The Bark Yard built a profitable pet care membership model with predictable revenue. Learn how they used pricing, automation, and customer feedback to optimize their program.

March 20, 2025
Membership

Second-Dog Discounts: The Hidden Pricing Lever

Second-dog discounts can shape customer loyalty, upsells, and profitability. With rates varying from dramatically across states, finding the right balance can make a big impact on multi-pet bookings and your bottom line.

March 14, 2025
Business

Sneak Peek: 2025 Pet Boarding Prices

Pet boarding prices vary widely across the U.S., with rates ranging from $10 to $180 per night. See which states are the most and least expensive, and what factors influence pricing in 2025.

March 10, 2025
Business

Grow Goodwill Through Memberships: Tailored Discounts for Your Community

Offering targeted discounts is a straightforward way to start using memberships in your pet care business. Learn how this approach can build loyalty, streamline operations, and strengthen connections with your community.

December 30, 2024
Membership

Reflections on the Evolution of Pet Care Technology

From launching Petbookings.com to co-founding Goose, my journey has been about transforming pet care with e-commerce, revenue management, and seamless operations. Here’s how we’re redefining the industry.

December 20, 2024
Technology

The Price of Pet Care Software: What You Need to Know Before You Buy

Pet care software pricing goes beyond the sticker cost—hidden fees, contracts, and feature value all matter. Learn what to watch for, how to assess true ROI, and why the cheapest option might cost you more long term.

December 18, 2024
Software

Unpacking the Technical Side of Pet Software: What Really Matters

The tech behind your pet care software matters. From reliable hosting and mobile optimization to data management and feature updates, these factors ensure smooth operations and long-term scalability.

December 13, 2024
Software

What’s Behind the Curtain? Why the Company Behind Your Software Matters

The company behind your pet care software matters. Ownership and goals can impact long-term support and innovation. Learn how to assess vendors beyond features to make the right choice for long-term success.

December 11, 2024
Software

Choosing the Right Software? Don’t Overlook Customer Support

Customer support can make or break your pet care software experience. From onboarding and training to real-time assistance, the right support ensures a smooth transition and ongoing success. Learn what to look for.

December 5, 2024
Software

Software Must-Haves for Multi-Location Pet Care Operations

Managing a pet care business across locations adds complexity—your software should simplify it. From shared CRM to security, learn what to look for in a system that keeps operations seamless and efficient.

November 25, 2024
Software

The Table Stakes of Pet Care Software: What Every System Should Offer

The right pet care software must cover the basics—like reservations, payments, CRM, and reporting. Learn which "table stakes" functionalities every system should have to keep your business running smoothly.

November 19, 2024
Software

How Goose’s Confirmation-Based Booking Engine Changed My Business (And Will Change Yours)

A seamless booking experience drives efficiency and revenue. Learn how Goose’s confirmation-based booking saves time, boosts upsells, and improves customer satisfaction—while cutting the hidden costs of outdated systems.

November 15, 2024
Customer Experience

Introducing Goose's Membership Feature: Drive Customer Loyalty and Retention

Goose’s new membership feature is here! Build customer loyalty with seamless discounts, automated payments, and flexible perks. Designed with pet care businesses in mind, it makes managing memberships easier than ever.

November 7, 2024
Company

Ready for Next-Level Pet Care? These Software Features Will Take You There

The right pet care software does more than handle your front desk—it transforms your business. From online booking to upsells and revenue management, discover features that boost efficiency, revenue, and experience.

October 21, 2024
Software

10 Signs It’s Time to Upgrade Your Pet Care Software

Choosing the right pet care software is a game-changer for efficiency, revenue, and growth. If your system is outdated, clunky, or limiting, it may be time for a switch. Learn the top reasons pet care businesses upgrade.

October 11, 2024
Software

Setting check-in and check-out times to boost efficiency and revenue

Setting the right check-in and check-out times streamlines operations, improves staff efficiency, and boosts revenue. Learn how timing, fees, and communication can enhance customer experience and optimize your business.

August 14, 2024
Data Driven Operations

Grooming, Now Available on Goose

Goose just got even better! Our new Grooming module helps multi-service pet care facilities streamline scheduling, boost revenue, and enhance efficiency. See how this powerful new feature can benefit your business.

June 21, 2024
Company

Building Offers at The Kennel at Arbor Lane

At The Kennel at Arbor Lane, decades of experience have shaped how they create and present their offers. Learn how strategic pricing, offer design, and upsells drive conversions while keeping pet parents excited to book.

June 14, 2024
Customer Experience

Adapting Your Pet Care Offer

You’ve built and launched your pet care offers—now refine them. Learn when to adjust based on demand, seasonality, and customer behavior to keep offerings relevant, maximize revenue, and ensure long-term success.

June 13, 2024
Customer Experience

Launching Your Pet Care Offer

Rolling out pet care offers takes more than marketing—you need staff training and the right tools. Learn to launch, manage, and optimize your offers across channels to boost customer engagement and success.

June 11, 2024
Customer Experience

Marketing Your Pet Care Offer

How you present pet care offers matters. From creative names to high-quality photos and easy comparisons, the right positioning makes services more appealing. Learn to showcase your offerings to attract more customers.

June 7, 2024
Customer Experience

Pricing Your Pet Care Offer

Pricing shapes customer perception and drives value. Learn how to create tiers, align pricing with your brand, and use dynamic pricing to maximize revenue. Smart pricing isn’t just numbers—it’s a key business strategy.

June 4, 2024
Customer Experience

Designing Your Pet Care Offer

Crafting pet care offers means balancing room types, services, and add-ons to attract different customers. Learn how smart packaging and upsells boost revenue while making pet parents feel great about their choices.

May 30, 2024
Customer Experience

The Psychology of Building Pet Care Offers

Effective pet care offers go beyond pricing—they tap into consumer psychology. Learn how price anchoring, the decoy effect, and the right options can guide customer decisions, boost revenue, and enhance your offers.

May 21, 2024
Customer Experience

Communication best practices for every customer touch point

Clear, effective communications are key to a great pet care experience. Get email templates you can copy—from booking confirmations, updates, to post-stay follow-ups—that build pet parent engagement and trust.

May 16, 2024
Customer Experience

How to create moments of customer delight

At every stage of the customer lifecycle, there’s an opportunity to create customer delight. From seamless booking to personalized updates and a smooth check-out, small touches build trust and keep customers coming back.

March 29, 2024
Customer Experience

Long Term Benefits of Revenue Management

Effective revenue management isn’t just about profit—it’s about reinvesting in your business. From better operations to enhanced customer experiences, smart strategies create a cycle of growth and long-term success.

February 22, 2024
Revenue Management

Handling Revenue Management Objections

Implementing revenue management can raise concerns, but addressing objections effectively strengthens customer loyalty. Learn how to navigate fairness, pricing changes, and predictability with confidence.

February 19, 2024
Revenue Management

Applying Revenue Management Principles

See revenue management in action with this real-world case study. Learn how The Kennel at Arbor Lane uses rate adjustments, minimum booking values, and blackout dates to maximize profitability and optimize demand.

February 16, 2024
Revenue Management

3 Pillars of Revenue Management

Learn how rate adjustments, minimum booking values, and blackout dates can help you optimize revenue and manage demand. Smart pricing strategies ensure your business stays profitable while optimizing bookings year-round.

February 12, 2024
Revenue Management

Fixed vs. Dynamic Pricing

Learn the differences between fixed and dynamic pricing and how the right approach can unlock revenue potential, optimize margins, and help you manage demand more effectively to drive your pet care business’s success.

February 8, 2024
Revenue Management

Pricing Foundations

Pricing is both an art and a science, shaping your revenue management strategy and directly impacting margins. Learn how to balance perceived value, competitive benchmarks, and customer willingness to pay.

February 7, 2024
Revenue Management

Pet Peeves of Pet Parents: The Issue With Login Walls & Lengthy Pre-Registrations

A smooth online experience is crucial for pet care. Ditch log-in walls and long forms—let pet parents see pricing first, simplify booking, and offer instant confirmation. Pet care should be easy, secure, and hassle-free!

March 1, 2023
Customer Experience

What Can We Learn From The Competitor That’s Quietly Eating All The Kibble

The pet care industry is evolving, and pet parents crave convenience. Offering seamless booking, instant confirmation, and easy communication make their experience effortless—happy pet parents mean a thriving business!

February 16, 2023
Business

A Short Guide To Better Pricing Your Pet Services

Pricing can be tricky, but the right approach can boost revenue and keep customers happy. From dynamic pricing to smart discounts, small tweaks can make a big impact. Learn how to make pricing work for you.

February 9, 2023
Revenue Management
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